FAQ'S
I want to edit or cancel my order?
Orders can only be canceled or edited if they are not in processing. Most orders are in processing within 1 day of purchase. Please reach out to customer support at  info@tensby.com to see if your order can still be edited or canceled.
How do I use a store coupon?
Please enter your coupon code in the discount code section at check out.
How long does shipping take?
Shipping time takes around 8-15 days.Â
How do I return a product?
If you wish to return the items to the nearest return address, please contact our customer service (info@tensby.com) first time, we will get back to you within 24 hours.
What other payment options are available?
 We only accept PayPal now.
Still have questions?
Email us: info@tensby.com with your full name, order number, return confirmation number and we will get back to you shortly.